Noticeboard

CLOSED FOR STAFF TRAINING

The Surgery and Dispensary will be closing at 1pm on Thursday 16th December 2021 and re-opening at 8am on Friday 17th December 2021.  If you need medical assistance during this time please contact NHS111 or if you have a life threatening emergency please dial 999.

We are sorry but we will be unable to assist with any medical or prescription query on this afternoon.  

Thank you for your ongoing support. 

Please be advised the next scheduled shutdowns are as follows:

Thursday 24th February 2022

Wednesday 30th March 2022

Secondary use of GP Data Opt Out

If you wish to opt-out of any potential secondary use of your GP data please download and complete the form we have here Type 1 Opt Out letter

Please note that this is for medical data which may be shared with third parties. Your Summary Care Record will not be affected by this and will still be shared with hospitals and other NHS care providers only, unless you want to opt out from that too. Download that here Summary Care Record Opt In/Opt out

Please send these forms to the surgery by post or by hand or email to freshwell.administration@nhs.net

Collection of GP Data NHS Digital released a statement last month regarding the launch of the new system they will be using to collect GP data, called the General Practice Data for Planning and Research (GPDPR) service. The statement highlights that NHS Digital will only share data with organisations who have a legal basis and meet strict criteria to use it for local, regional and national planning, policy development, commissioning, public health and research purposes. They have also developed a public advice webpage to explain how and why the data is being used.

Ordering Repeat Prescriptions

When ordering a repeat prescription please clearly state your name, date of birth or patient number and the name of the medication required. With current pressures due to Coronavirus please allow five working days (not including weekends and bank holidays) for us to order your medication from the wholesaler and make up your prescription.

We advise patients to allow additional time when ordering repeats at Christmas and Easter. These are particularly busy times for both the surgery and the wholesalers.

Ordering via the internet is the most accurate, secure and speedy way to order your repeat prescription.

The range of options for ordering repeat prescriptions at Freshwell Health Centre are:

  • Via our website in one of two ways:
    • 1) Please ask at reception for a leaflet on how to register for SystmOnline. Once you are registered, then you can click on the "SystmOnline" image at the bottom of this page to order repeat prescriptions or book doctor appointments 24 hours a day / 7 days a week.
    • 2) You can also request medication by clicking on the "repeat prescriptions" icon on the bottom of our home page.
  • By placing a slip in the jug by the reception counter or through our letter box if we are closed
  • By post to Freshwell Health Centre, Wethersfield Road, Finchingfield, Essex, CM7 4BQ 
  • By email to freshwell.dispensary@nhs.net(Please write ‘repeat request’ in the subject line)

Written requests are easier and safer for our dispensary staff to manage as they avoid the problems of drugs with names that are difficult to pronounce and minimise the possibility of errors.  Please help our staff by using a written request rather than the phone line. Please do not phone the main surgery line to order a repeat prescription.

If a doctor prescribes a new medication during a consultation, this will be available immediately.

Collecting Repeat Prescriptions

As we are a rural practice, we are able to dispense to almost all of our patients. The dispensary is open during the following hours:

Monday            09:00 – 13:00   and   14:00 - 18:00

Tuesday           09:00 – 13:00   and   14:00 - 18:00 *

Wednesday       09:00 – 13:00   and   14:00 - 18:00 *

Thursday          09:00 – 13:00   and   14:00 - 18:00 *

Friday               09:00 – 13:00   and   14:00 - 18:00

* The Practice is closed from 1pm on one day each month for staff training. (See Opening Times for dates listed) The dispensary will not reopen on these days.

Unused medication should be disposed of carefully. If we have dispensed the medication we can dispose any unused items. Please take the medication to the Dispensary (Monday to Friday only). We are not allowed to dispose of medication dispensed by other organisations - please take these items to a pharmacy for safe disposal.

Click on the link below to access our on-line services.

 
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