Opening Hours

Freshwell Health Centre

Day Opening hours
Sunday 14 April
Closed
Monday 15 April
8am to 6:30pm
Tuesday 16 April
8am to 6:30pm
Wednesday 17 April
8am to 6:30pm
Thursday 18 April
8am to 6:30pm
Friday 19 April
8am to 6:30pm
Saturday 20 April
Closed

Consulting Times

The table below shows the usual days our Doctors are available for consultations.  Please be aware that these are subject to change at short notice due to training and leave requirements.

 

Mon

Tue

Wed

Thu

Fri

Dr Oliver  

am and pm

 am and pm   

am and pm

Dr Andrews

am and pm

         

am and pm

am and pm  

 

Dr Stevenson

am and pm  

am and pm  

 

am and pm

 
Dr Walker

am and pm

 

am and pm  

 

am and pm 

Dr Low

am and pm 

 

 

am and pm

am and pm 

Dr Thorogood

am

am and pm

 

am and pm

 

 

When We Are Closed

If you have an urgent, life threatening emergency, please phone 999 to request an ambulance.

For other medical matters that you do not think will wait until the surgery re-opens, please phone 111. This will connect you with the NHS111 service where a call handler will assess the severity of the problem. They will either call an ambulance, contact an out of hours GP or ask you to contact the practice when we re-open. Calls to this service are free from both mobiles and landlines.

If NHS111 contact an out of hours GP to assist you, our local out of hours medical cover will be provided by Primecare from 1st April 2017, which is based in Chelmsford. The receptionist will relay the NHS111 information to the doctor on duty and the doctor will phone you back as soon as possible. The doctor will respond in one of three ways:

  1. You may be given advice and asked to contact the doctor again if you deteriorate.
  2. You may be asked to come to the Out of Hours Centre in Braintree, Halstead or Chelmsford.
  3. The doctor may visit you at home.

How the doctor responds will depend on the doctor's assessment of your problem and what is the most appropriate way of dealing with it at the time.

a group of people sitting in chairs

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.